Privacy Policy

1. Introduction

Welcome to THECOMFORTCLUB LLP (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit thecomfortclub.co (the “Site”).

2. Information We Collect

• Contact Information : Name, email address, and shipping address provided during checkout or when you contact us.
• Order Details : Products purchased, payment method (handled securely by Stripe), and transaction totals.
• Essential Cookies : Cookies needed for cart functionality and secure checkout.

Note : We currently do not use analytics or advertising cookies. Should we adopt analytics tools in the future, this Policy will be updated and visitors will be notified.

3. How We Use Information

• To process and fulfil your orders.
• To respond to enquiries or support requests.
• To comply with legal obligations (e.g. tax and accounting).

4. How We Share Information

We do not sell or rent your personal data. Information is shared only with:

• Payment Processor : Stripe to securely handle card transactions.
• Delivery Couriers : To deliver your order.
• Government authorities when required by law.

5. Data Retention

We retain order information for as long as necessary to fulfil orders and comply with legal obligations. Contact emails are stored for up to 12 months for customer-service reference.

6. Your Rights

Under Singapore law, you may request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective” date.

8. Contact Us

For privacy enquiries, email us at thecomfortclub.co@gmail.com.